Welcome. The Shively Valvoline Instant Oil Change is located approximately miles north of Watterson Expressway near the intersection of 7th Street and Park Rd next to Krispy Kreme. Jayvon Gray, Manager
625 reviews
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Get a drive thru oil change in about 15 minutes. So quick you won’t even have to leave your car.
Conveniently located in your neighborhood. More than 900 locations nationwide.
Friendly, certified technicians. Our techs complete 270 hours of training in an ASE-certified program.
Save now with these great offers.
Valvoline™ Full-Service Conventional Oil Change
Offer Details
Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Offer Details
Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.
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Make | Model | Year |
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myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING
SERVICE
TIRE
ROTATION
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
Looking for a specific service?
FIND A STOREDid You Know?
The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:
Our skilled technicians are rigorously trained in an ASE-certified training program
For most of our services, you won’t even have to leave your car
On average, you’ll save up to 20%–50% on non-oil change services over the dealer1
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
FULL-SERVICE
OIL CHANGE
TRANSMISSION
SERVICE
RADIATOR
SERVICE
HEADLIGHT/TAILLIGHT
REPLACEMENT
AIR FILTER
REPLACEMENT
FUEL SYSTEM
CLEANING SERVICE
FULL-SERVICE OIL CHANGE
Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.
TRANSMISSION SERVICE
Help keep your gears shifting smoothly. Get your transmission fluid replaced in about 20 minutes – often at a cost below your dealership.
RADIATOR SERVICE
Help reduce the risk of cooling system failure. Get your radiator fluid replaced in about 20 minutes – often at a cost below your dealership.
HEADLIGHT/TAILLIGHT REPLACEMENT
Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.
AIR FILTER REPLACEMENT
Help restore clean air flowing to your engine for better performance. Get your air filter replaced during the same amount of time it takes to get an oil change.
FUEL SYSTEM CLEANING SERVICE
Help clean and protect your fuel system. Get your fuel system cleaned in the same amount of time it takes to do an oil change.
SERPENTINE BELT REPLACEMENT
Help protect you alternator, power steering, cooling water pump and air conditioner from loss of power. Get your worn serpentine belt replaced.
BATTERY REPLACEMENT
Help make certain your battery has an appropriate charge. Get your battery checked. If your battery is losing charge, and at increased risk for failure, we can replace it in about 15 minutes.
AIR CONDITIONING SERVICE
Help stay cool in warmer weather. Get your AC checked and recharged in about 30 minutes – often at a cost below your dealership.
TIRE ROTATION
Help prevent the uneven tread wear that can lead to poor handling and traction. Get your tires rotated in about 15 minutes.
DIFFERENTIAL FLUID REPLACEMENT
Help protect your gears. Get your differential fluid replaced in about 10 minutes per differential– often at a cost below your dealership.
WINDSHIELD WIPER REPLACEMENT
Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change.
SERPENTINE BELT
REPLACEMENT
BATTERY
REPLACEMENT
AIR CONDITIONING
SERVICE
TIRE
ROTATION
DIFFERENTIAL FLUID
REPLACEMENT
WINDSHIELD WIPER
REPLACEMENT
Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
* U.S. Department of Energy, fueleconomy.gov
Anonymous
Good quality
Good quality
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Mr Oil Change
In and out
In and out
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Shorty
The customer service was great
The customer service was great
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Bettie B.
i had my puppy in the car,by the time he got restless we were leaving.
i had my puppy in the car,by the time he got restless we were leaving.
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Michael M
Excellent customer service friendly at all times quick and decisive
Excellent customer service friendly at all times quick and decisive
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Troi S.
Affordable
Affordable
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NikkiS
Overall completely satisfied.
Overall completely satisfied.
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Pockets1137
I like efficiency. Even though the cost for parts and services are a little inflated, it’s better than making an appointment and ...
I like efficiency. Even though the cost for parts and services are a little inflated, it’s better than making an appointment and still having to wait your turn.
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Brittney M.
Great and amazing customer. They get the job done and do very well with the service. Great people and I trust them with my car a ...
Great and amazing customer. They get the job done and do very well with the service. Great people and I trust them with my car and they will do their job well.
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TW
the speed of service and friendly staff is why i will return. also i will recommend to my friends and family to go there as well ...
the speed of service and friendly staff is why i will return. also i will recommend to my friends and family to go there as well.
MORE
Anonymous
Nobody's perfect
Nobody's perfect
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Lucy lulu
The staff was friendly and interacted well to keep us company while we waited on our oil change to be completed. I was not press ...
The staff was friendly and interacted well to keep us company while we waited on our oil change to be completed. I was not pressured into getting anything I did want. When asked I said no and that was that... I really appreciate that.
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Baker C
The staff is very friendly and takes there positions seriously. Confident in there knowledge of there job.
The staff is very friendly and takes there positions seriously. Confident in there knowledge of there job.
MORE
Lauren B
Time spent waiting outside.
Time spent waiting outside.
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Sh
Customer service
Customer service
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Stacey C
The staff was fast friendly and courteous. Staff looked and dressed professionally. I have never had a bad experience at thi ...
The staff was fast friendly and courteous. Staff looked and dressed professionally. I have never had a bad experience at this location.
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rick h
got job done above and beyond.
got job done above and beyond.
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Ms. Linda
Super customer service!!
Super customer service!!
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BrookeB
The staff were working I felt at if there wasn't enough staff to accommodate the customers. Secondly I think the staff doesn't a ...
The staff were working I felt at if there wasn't enough staff to accommodate the customers. Secondly I think the staff doesn't always tighten and return items under the hood when they are looking/servicing the vehicle.
MORE
Chum
I had reverse lightout, one of the guys said it would be no problem to fix, well the guy that had to try and do it didnt seemuke ...
I had reverse lightout, one of the guys said it would be no problem to fix, well the guy that had to try and do it didnt seemuke he knew what he was doing and siad he couldnt do it. I didnt see anyone else try to help him change it either. After about 10 min of him stareing at it he decied he couldnt do it and it didnt get changed. For full service place i woulduke to think they couod change a light bulb.
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margaritaville52
Friendly and professional staff
Friendly and professional staff
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Barbara R
We always come to this Valvoline, nice & courteous people who work there.
We always come to this Valvoline, nice & courteous people who work there.
MORE
G. Mitchell
Great service, friendly workers, everything was good, I appreciate your service.
Great service, friendly workers, everything was good, I appreciate your service.
MORE
babs b
everyone is friendly and they do a great job. I do think that the prices are high
everyone is friendly and they do a great job. I do think that the prices are high
MORE
Renae T
My need maintenance light is still on after I left from getting my oil change.. The light should of been off after I left from t ...
My need maintenance light is still on after I left from getting my oil change.. The light should of been off after I left from there but it’s not. So that’s the problem cause I’ve been there before to get s oil change & my Need Maintenance light went off once I left. This time was different because my Need Maintenance light is still on...
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Mbrown
All of the technicians even the ones working on the other vehicle were extremely nice! Great customer service!
All of the technicians even the ones working on the other vehicle were extremely nice! Great customer service!
MORE
Anonymous
Talk about all i needed now and in future. Thank you. Great job.
Talk about all i needed now and in future. Thank you. Great job.
MORE
Oriton f
Conscience and prices
Conscience and prices
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Larry B
Wait time to spend money!!
Wait time to spend money!!
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Justin M
They did not check my battery.
They did not check my battery.
MORE
YOYO
The sells men are always trying to get me to purchase some of the highest products. The previous oil change before this very las ...
The sells men are always trying to get me to purchase some of the highest products. The previous oil change before this very last oil change, the salesman was beyond horrible with his repeated attempts to spike up my bill and repeated attempts is used but the guy overwhelmed and bombarded me with trying to sell me products
MORE
N. White
I used to come to the valvoline regularly. The professionalism has gone down the drain. They were more interested in talking wit ...
I used to come to the valvoline regularly. The professionalism has gone down the drain. They were more interested in talking with each other rather than to the customer. I had to ask for services that are supposed to be automatic. If I choose to come back to this location I will come on a difderent day and hopefully with a different crew.
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DivineDiva007
the guys were very knowledgeable about their work
the guys were very knowledgeable about their work
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M wood
The workers were very friendly and did a great job.
The workers were very friendly and did a great job.
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Blkwidow
I must have hit a wrong button. I was highly satisfied with my oil experience
I must have hit a wrong button. I was highly satisfied with my oil experience
MORE
DivineDiva007
This was the first time I had used Valvoline services and I was really impressed with the gentlemen who work at the location he ...
This was the first time I had used Valvoline services and I was really impressed with the gentlemen who work at the location he was knowledgeable of my car and explained clearly what I needed and why I needed it. The 7th st location I would go again
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DeniseG
The speed and expertise in completing the job
The speed and expertise in completing the job
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Jim K
It was a good experience
It was a good experience
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CC
The workers were very informative and didn't pressure me to get other things done. They just let me know that it was needed and ...
The workers were very informative and didn't pressure me to get other things done. They just let me know that it was needed and that was that. I like that...
MORE
Reta S
I rarely go all the distance on these surveys because I believe there is always room for improvement
I rarely go all the distance on these surveys because I believe there is always room for improvement
MORE
CardFan
Anan was great. Very informative and pleasant to deal with.
Anan was great. Very informative and pleasant to deal with.
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jr
It was satisfactory nothing was done exemplary; I went there expecting what I received, good job Valvoline
It was satisfactory nothing was done exemplary; I went there expecting what I received, good job Valvoline
MORE
Saga
The men that worked in the store was so nice kept me laughing the whole oil change. I felt like a part of the family for a bit. ...
The men that worked in the store was so nice kept me laughing the whole oil change. I felt like a part of the family for a bit. They told me all the things that was recommend and how they can help with my cars health if treated
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majorcc
Adan, the service staff member, has serviced me the last 2 times. He greets with a big smile and very polite.He did offer me my ...
Adan, the service staff member, has serviced me the last 2 times. He greets with a big smile and very polite.He did offer me my veterans discount. Respectively, Connie Carrillo ( LtCol Ret)
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April L
The staff at this location is the BEST !! So polite, very courteous.
The staff at this location is the BEST !! So polite, very courteous.
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KA
I like how positive the staff are with each other, and how they communicate. I feel comfortable there and my car is in good shap ...
I like how positive the staff are with each other, and how they communicate. I feel comfortable there and my car is in good shape
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Dwight G.
The young men were pleasant and not overbearing. I just got this vehicle and this was my 1st oil change. I was a little shocked ...
The young men were pleasant and not overbearing. I just got this vehicle and this was my 1st oil change. I was a little shocked by the cost; but, this vehicle takes a much higher quality oil.
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Anonymous
Hi hey did what I wanted done
Hi hey did what I wanted done
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Long time customer
There was nothing special about this visit. My experience was the same as when I have visited other locations. I will continue u ...
There was nothing special about this visit. My experience was the same as when I have visited other locations. I will continue using Valvoline for my auto services.
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TelSkip
Fast completion
Fast completion
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Tonia
The young men were all friendly and helpful. They got my oil change done quickly and thankfully there wasn’t a line.
The young men were all friendly and helpful. They got my oil change done quickly and thankfully there wasn’t a line.
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Pamela J
Great customer service
Great customer service
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Kentucky Driver
This was my new car's 1st oil change and I thought the techs did a really good job and liked that they checked my tires and othe ...
This was my new car's 1st oil change and I thought the techs did a really good job and liked that they checked my tires and other fluids. above and beyond.
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H Sellers
The service guys were very professional and cared about me and my car with great respect
The service guys were very professional and cared about me and my car with great respect
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Lela J.
Seeing the employees doing their stretching exercises was different, but I guess it's to try to avoid on the job injuries. Smart ...
Seeing the employees doing their stretching exercises was different, but I guess it's to try to avoid on the job injuries. Smart thinking there. I realized when I pulled in that this is a new and improved group of men working at Valvoline now. Unlike those of a few years ago who forgot to put my oil cap back on under the hood. I was seriously impressed today and will not forget it. The price is more than I usually pay, but I am positive I got my money's worth today. Please thank those awesome men for me!!!!
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Navy a
Fast an friendly
Fast an friendly
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Nisi Bytes
Ive never had any issues with my car after a oil change a valvoline like i have at walmart
Ive never had any issues with my car after a oil change a valvoline like i have at walmart
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Tim
Friendly, knowledgeable staff, very comfortable and trustworthy.
Friendly, knowledgeable staff, very comfortable and trustworthy.
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Happy customers
I always use this oil changing place
I always use this oil changing place
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Anonymous
The expertise as well as the courtesy of the employees
The expertise as well as the courtesy of the employees
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Candy
as long as i am satisfied , thats good.
as long as i am satisfied , thats good.
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Anonymous
Because I trust you
Because I trust you
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Norma
Because I could just pull in and get serviced quickly, and don't have to wait. All the workers are friendly, as I am coming into ...
Because I could just pull in and get serviced quickly, and don't have to wait. All the workers are friendly, as I am coming into the bay and as I am going out to of the bay.
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Msbillionaire502
I was very satisfied
I was very satisfied
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Mary G.
Adain, Josef, and Casey were very professional, skillfully and very knowledgeable in their area of expertise. Also, they were ma ...
Adain, Josef, and Casey were very professional, skillfully and very knowledgeable in their area of expertise. Also, they were mannerly and acted more like gentlemen then I have seen in years!!!
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TB
Took too long and even with a $10 coupon was still charged $34. As I recall that's about what I paid using a $5 coupon.
Took too long and even with a $10 coupon was still charged $34. As I recall that's about what I paid using a $5 coupon.
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Brooks
No real reason
No real reason
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Marian V
Customer friendly and received prompt attention
Customer friendly and received prompt attention
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Debra G.
The service was excellent
The service was excellent
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Janet Edwards
Hello, everyone was very nice. I did wait a little but I didn't mind, because that shows how good your company is. I think I had ...
Hello, everyone was very nice. I did wait a little but I didn't mind, because that shows how good your company is. I think I had 4 cars ahead of me but I went pretty quick. I trust your company, so keep up the good work. Next time I'll make sure I do have a coupon. But I did get to download one on my phone. Thank you for that. @ please don't change a thing. Janet Edwards.
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Joan R
The workers were very helpful and friendly, especially Adan who has a delightful personality and is always a joy to be around. ...
The workers were very helpful and friendly, especially Adan who has a delightful personality and is always a joy to be around. I trust the services I receive at Valvoline. Thank You somuch for helping me be safe in my car.
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Cherrish
This location is a lot faster than any location I went to. They didn’t play and goof off like the others I have been to. It was ...
This location is a lot faster than any location I went to. They didn’t play and goof off like the others I have been to. It was a quick in and out this time at this location!
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KAC
great service. Mechanics were extremely nice. No high pressure to buy anything. Although I bought extra services.
great service. Mechanics were extremely nice. No high pressure to buy anything. Although I bought extra services.
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Kathy C
My service was Top Notch, friendly, helpful and fast
My service was Top Notch, friendly, helpful and fast
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paul g
Instant service good employees
Instant service good employees
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Tonya H
Guys and girls were very friendly, didn’t hassle me about additional purchases. Got me in and out quickly!
Guys and girls were very friendly, didn’t hassle me about additional purchases. Got me in and out quickly!
MORE
Anonymous
the service was fast and the workers were nice
the service was fast and the workers were nice
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Jackie Z
I arrived at the location at 8:15 am and drove right into the bay. The employees were very professional and I was driving out b ...
I arrived at the location at 8:15 am and drove right into the bay. The employees were very professional and I was driving out by 8:35 am. I loved the fact, I wasn't made to feel bad or pressured that I could not purchase things I needed. However, I plan to buy them. I wish I could buy from Valvoline, i.e., windshield wipers, but they are too expensive.
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Margarette
Kristen was very acknowledging. Staff was very professional. And I was in and out
Kristen was very acknowledging. Staff was very professional. And I was in and out
MORE
Majorcc
Adain remembered me from the last oil change, as he was very thorough with my needs of the van that I was driving. I never knew ...
Adain remembered me from the last oil change, as he was very thorough with my needs of the van that I was driving. I never knew that there was a cabin filter that existed and the filter was in dire need of being changed . Darius, was the other gentleman who assisted in my oil change.
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Adrian B
The personnel are always courteous, and perform their job professionally.
The personnel are always courteous, and perform their job professionally.
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Ollisha E
As soon as I pulled up that pulled me in out the sun ask me my services. Got right to it helped me choose and didn't pressure me ...
As soon as I pulled up that pulled me in out the sun ask me my services. Got right to it helped me choose and didn't pressure me.
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Stella
It was quick and efficient.
It was quick and efficient.
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Jethro
The emailed coupon for a conventional oil change is the main reason for my visit.
The emailed coupon for a conventional oil change is the main reason for my visit.
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Nana
Muhammad was awesome! Thank you for the great service and fast!!!
Muhammad was awesome! Thank you for the great service and fast!!!
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Alvena s
The service technicians were courteous professional and knowledgeable. They did an excellent job. Thank you very much.
The service technicians were courteous professional and knowledgeable. They did an excellent job. Thank you very much.
MORE
John N.
They showed me things about my truck that I never knew about. Never heard about the filter inside my glove box ? So thanks ! 👍 ...
They showed me things about my truck that I never knew about. Never heard about the filter inside my glove box ? So thanks ! 👍 👍
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Thatlady
There was a young man at the dixie hwy location in louisville, ky. He was great and had a wonderful attitude. I will be back for ...
There was a young man at the dixie hwy location in louisville, ky. He was great and had a wonderful attitude. I will be back for my oil change. His name was muhammad
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Tay F
They were extremely informational on things i wanted to know and told me everything i needed to know. They replaced my windshiel ...
They were extremely informational on things i wanted to know and told me everything i needed to know. They replaced my windshield wipers and did my oil change for a very reasonable price. It’s also right by my apartment so i dont Have to go all the way out Bardstown Road although they’re always good to me as well. It was a very successful visit.
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dually66
limited choice of oils
limited choice of oils
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MM
it is a quality oil change in an expeditious manner.
it is a quality oil change in an expeditious manner.
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Antwan N
I was serviced by Mohammed and he was very professional and helpful. Also their service was performed in a very timely manner.
I was serviced by Mohammed and he was very professional and helpful. Also their service was performed in a very timely manner.
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ric
good service
good service
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Jamia
The staff was very friendly and efficient with everything that they did.
The staff was very friendly and efficient with everything that they did.
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Kim M.
I was in and out in a timely manner.
I was in and out in a timely manner.
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FH
The mgr or lead tech seemed to have relationship with his team and the whole experience was quite seamless.
The mgr or lead tech seemed to have relationship with his team and the whole experience was quite seamless.
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Jp
Great service I was done in 15-20 minutes
Great service I was done in 15-20 minutes
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Karina T
Great service
Great service
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Brittany D
It’s nothing that the workers did, they were great. I didn’t even mind having to wait my turn to be serviced either. I have an i ...
It’s nothing that the workers did, they were great. I didn’t even mind having to wait my turn to be serviced either. I have an issue with pricing that I know I can’t control or change. But I have to get the high milagr synthetic oil blend which is 89.99 or 79.99, can’t remember, but that is expensive even with a $10 coupon. I more like than likely will start looking for somewhere else to go bc I just can’t sustain that price every 90 days anymore.
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qam705
Oil change took a little longer than usual this time
Oil change took a little longer than usual this time
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Km
I like valvoline oil change
I like valvoline oil change
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Mr. Green
The the Staff was very pleasant, very knowledgeable, and fast!
The the Staff was very pleasant, very knowledgeable, and fast!
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Padiddy
The quick, expert work with a smile despite the weather....loved it...love this location
The quick, expert work with a smile despite the weather....loved it...love this location
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Teri B.
Friendly, speedy service.
Friendly, speedy service.
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Louise L
The young man that waited on was very very nice,and I would hope to have him next time I go
The young man that waited on was very very nice,and I would hope to have him next time I go
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Rick B
These guys and gals are quick, and really know their stuff. I've been here before and continue to come here for regular service ...
These guys and gals are quick, and really know their stuff. I've been here before and continue to come here for regular service.
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Armando R
I always go to this Valvoline, have always been treated nice.
I always go to this Valvoline, have always been treated nice.
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Greglee1522
They were friendly, and did a good job.
They were friendly, and did a good job.
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Star A
Overall just friendly and fast
Overall just friendly and fast
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sgtcrawford
Fast, courteous service, close to the house and economical...
Fast, courteous service, close to the house and economical...
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3mossmom
The usual order of the oil change didn’t happen. There’s no way all of the fluids that were marked as checked could’ve actually ...
The usual order of the oil change didn’t happen. There’s no way all of the fluids that were marked as checked could’ve actually been checked nor did they check to make sure all of my lights were operational.
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Tom T
Great service and quick
Great service and quick
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eds
it was a pleasurable experience
it was a pleasurable experience
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Gemi d
Well in the beginning when we first started going to you all all of the fluids would get top off & now it doesn't happen that's ...
Well in the beginning when we first started going to you all all of the fluids would get top off & now it doesn't happen that's what set you all apart from the rest, and so you didn't mind the waiting or the price.
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Parker
Got my oil changed
Got my oil changed
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Duan C
Always in and out
Always in and out
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Terrence Brame
All the staff was very nice a good group of guys
All the staff was very nice a good group of guys
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Krishna majhi
yes I like it
yes I like it
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Kenny M
Technicians were friendly and professional and did a good job.
Technicians were friendly and professional and did a good job.
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Angie T.
I was satisfied with this visit. I thought because of the area of this valvoline that I was going to have unprofessional visit b ...
I was satisfied with this visit. I thought because of the area of this valvoline that I was going to have unprofessional visit but I'm glad that I was proven wrong. That's why you don't judge a book by its cover. I did notice that another valvoline staff from another location came to borrow supplies. I get it helping other units but this valvoline was sooo buy I couldn't help but wonder what if they run out.Thanks Angie Taylor
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Patmat
It was $99 for oil change because I need synthetic oil. That’s high! Had to wait too long
It was $99 for oil change because I need synthetic oil. That’s high! Had to wait too long
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leonard s
keep up the good work
keep up the good work
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Adrian B.
The technicians are always friendly and courteous. They are highly skilled and professional.
The technicians are always friendly and courteous. They are highly skilled and professional.
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Sharonb
Friendly service
Friendly service
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JA
Highly satisfied
Highly satisfied
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Jackie
I was very unsatisfied of the price increase and may look to find a company that is less expensive.
I was very unsatisfied of the price increase and may look to find a company that is less expensive.
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Barb S.
The technicians were kind and courteous and did a thorough job of checking out my car. I like not having to sit and wait in a wa ...
The technicians were kind and courteous and did a thorough job of checking out my car. I like not having to sit and wait in a waiting area to get my car fixed and not having to pay outrageous prices. They are always kind and never pressure me but always tell me what needs done. I appreciate them
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Quita M.
The staff there are very friendly. They didn’t pressure me into something I didn’t want and had me in and out in no time.
The staff there are very friendly. They didn’t pressure me into something I didn’t want and had me in and out in no time.
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Discoguy
When i am sitting in my car, i fo not like handing over my keys to someone, even if they work there. Really unnerving that anyon ...
When i am sitting in my car, i fo not like handing over my keys to someone, even if they work there. Really unnerving that anyone would be that ballsy. Next time, I will refuse to hand over my keys. If you don't trust me enuff to put my keys on my dashboard, then I wont trust you to take my keys from me. I will understand if you ssk me to leave, for I won't be back to Valvoline.
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Kim M
Friendly staff, no pressure sales, fast
Friendly staff, no pressure sales, fast
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Wendy M
The employees were all very friendly and willing to help. They answered questions I had and alleviated my fears. Went the extr ...
The employees were all very friendly and willing to help. They answered questions I had and alleviated my fears. Went the extra step to ensure that my dipstick was returned where it belongs (unlike a different location) and helped reset the oil warning light that had been driving me nuts.
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Frelips
The service was excellent as well as the length of time it took to complete my service.
The service was excellent as well as the length of time it took to complete my service.
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Bryan B
over charged for services and oil light not reset and did not put my name and number in
over charged for services and oil light not reset and did not put my name and number in
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Dave W.
Courteousness and professionalism of the staff...
Courteousness and professionalism of the staff...
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Tee
Great service
Great service
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Momabear1
Didn’t hear the mechanic say everything he was checking
Didn’t hear the mechanic say everything he was checking
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Armando R
I like Valvoline a lot, go there at this location every time.
I like Valvoline a lot, go there at this location every time.
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Anonymous
Not my first time. Good work always.
Not my first time. Good work always.
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Adrian B
The technicians always provide excellent and fast service. They are professional and courteous.
The technicians always provide excellent and fast service. They are professional and courteous.
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Dianne H
I have always went to Valvoline for oil change and have had other things done there as well the service is impeccable. They alwa ...
I have always went to Valvoline for oil change and have had other things done there as well the service is impeccable. They always positive explaining to me what they are doing and they polite and courteous when question are asked. Yes I will continue coming to valvoline as long as I can. Thank you for being there , where I know impeccable service is off the chain.
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rick h
Always cordial, willing to help.
Always cordial, willing to help.
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Lrv
Like the promptness and service
Like the promptness and service
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G T
Other locations always ask if I have any coupons since I am a repeat customer. They did not inquire. I realized after I pulled o ...
Other locations always ask if I have any coupons since I am a repeat customer. They did not inquire. I realized after I pulled off that i had a coupon.
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William T
Top level of service
Top level of service
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C. Allen
They were quick and very helpful.
They were quick and very helpful.
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Joe
I had a coupon that I wished to use and I was distracted by the person when I went to present it. So I didn't get to use my coup ...
I had a coupon that I wished to use and I was distracted by the person when I went to present it. So I didn't get to use my coupon. They also said I needed transmission and fuel service. I had gotten my transmission flushed 1000 miles ago and got the fuel system treatment the last time I was in. It was obvious they were just trying to sell me something and didn't know what they are talking about.
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TaMekia
Very nice guys I was in and out. They did not pressure me into buying anything extra. Good location
Very nice guys I was in and out. They did not pressure me into buying anything extra. Good location
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JenniferE
The guy that changed my oil was the nicest person, he explained everything to me, he was patient and didn't try to pressure me i ...
The guy that changed my oil was the nicest person, he explained everything to me, he was patient and didn't try to pressure me into buying more. He was seriously the most helpful person I have ever had change my oil and I've been going to Valvoline for a really long time. You need more employees like this guy. I wish I remembered his name, but I don't ever go to this location bc it's so far away from me. I hope you all let him know how great of a job he did and his customer service was beyond exceptional!!
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Blue Buffalo
The time I waited outside was lengthy. I waited 15-20 minutes.
The time I waited outside was lengthy. I waited 15-20 minutes.
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Jerry E
Very quick and professional service
Very quick and professional service
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Contessa k
They where all nice and knew what they were doing.
They where all nice and knew what they were doing.
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Smia
I always come and get my oil changed here
I always come and get my oil changed here
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Ms P...502
I askes questions about a service...and they were honest enough to tell me I did not need the service at that time...but would p ...
I askes questions about a service...and they were honest enough to tell me I did not need the service at that time...but would preform it i the near future. I wass Smiling from ear to ear. Cause they were honest enough not to say yes and take my money for a service I didnt require at the present moment. PROUD CONSUMER.
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M. Watts
The gentleman that took care of me was very nice. He was very attentive even though he was in the middle of a delivery.
The gentleman that took care of me was very nice. He was very attentive even though he was in the middle of a delivery.
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Brad
The staff was friendly. The price seems a little high though.
The staff was friendly. The price seems a little high though.
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J. R.
Friendly and no pressure to buy like the synthetic changes, etc.
Friendly and no pressure to buy like the synthetic changes, etc.
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Stan
Was conviented close to home
Was conviented close to home
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TP
I like that I do not have to get out of my vehicle. I like that it was quick.
I like that I do not have to get out of my vehicle. I like that it was quick.
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S.williams
I didn't have to wait long.
I didn't have to wait long.
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Jordan
The service was fast. And complete in a professional way.
The service was fast. And complete in a professional way.
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Danni B
The workers were very nice and friendly. They were very personable. They explained everything to me clearly and didn’t pressure ...
The workers were very nice and friendly. They were very personable. They explained everything to me clearly and didn’t pressure me to add more services.
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Asa Mcnealy
Excellent service and great workers who gets the job done professionally and fast thanks a lot
Excellent service and great workers who gets the job done professionally and fast thanks a lot
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Rick D.
employees answered all my questions.
employees answered all my questions.
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Yulonda
Visit was good always come to Valvoline
Visit was good always come to Valvoline
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john c.
pricing, people, convenience, quality, friendliness! my only gripe is it took too long. however, i had 4 services done, p ...
pricing, people, convenience, quality, friendliness! my only gripe is it took too long. however, i had 4 services done, plus it did increase in customer volume after i had arrived! so, all in all i guess the workers were very efficient, since the services do take time!
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Anonymous
I love the service they were all nice and uniform and they gave me more information about my vehicle that's why I love Valvoline ...
I love the service they were all nice and uniform and they gave me more information about my vehicle that's why I love Valvoline.
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moniquej
Very satisfied. Great warm friendly customer service.
Very satisfied. Great warm friendly customer service.
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Jjonesjr
Quick and easy
Quick and easy
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A.Burnes
Customer service was excellent. The employees were nice & quick with handling my oil change. I didn't have to wait in line. They ...
Customer service was excellent. The employees were nice & quick with handling my oil change. I didn't have to wait in line. They did a very good job! A+
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william w
because I got in and out fast and the price was right
because I got in and out fast and the price was right
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ShewannaJ
Very courteous and friendly. Fast and speedy service
Very courteous and friendly. Fast and speedy service
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Chum816
Excellent service. The work was done quickly and was let known what was going on the while time. Supervisor on duty was knowledg ...
Excellent service. The work was done quickly and was let known what was going on the while time. Supervisor on duty was knowledgeable, professioanl, and welcoming.
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Jefferson j
The last time I was there too did not change the oil filter up under the truck but told me that they did.
The last time I was there too did not change the oil filter up under the truck but told me that they did.
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John B
Fast and friendly. Showed me things about my car I didn't even know about.
Fast and friendly. Showed me things about my car I didn't even know about.
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Marian V.
Was greeted upon arrival and told the approximate time of my wait.
Was greeted upon arrival and told the approximate time of my wait.
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Anonymous
Everyone work together to make sure all things were done properly. Like an orchestra.
Everyone work together to make sure all things were done properly. Like an orchestra.
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Margaret Q
Good service. Was able to use coupon from my phone.
Good service. Was able to use coupon from my phone.
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LadyTJ
I was glad that I was able to get in and out, because I had other errands that I needed to make!!!
I was glad that I was able to get in and out, because I had other errands that I needed to make!!!
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Katie R.
The staff was very nice. They were very quick and exceeded my expectations.
The staff was very nice. They were very quick and exceeded my expectations.
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Anonymous
I thought they closed at 7pm I got there about 630 or later and they let me thru with no attitude (we close.) they got me in and ...
I thought they closed at 7pm I got there about 630 or later and they let me thru with no attitude (we close.) they got me in and out with a smile and while I was there another truck came just to have his oil check and they did with no problem you have a good team I will be back thank you Phyllis
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Stephanie M.
Fast and friendly service!
Fast and friendly service!
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Barbara from Louisville
I was greeted upon my arrival. The technicians were very friendly and professional.
I was greeted upon my arrival. The technicians were very friendly and professional.
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David W.
I explained to the worker I forgot my coupon for a discount he said he could not do anything about it. The last time I had my oi ...
I explained to the worker I forgot my coupon for a discount he said he could not do anything about it. The last time I had my oil changed by valvoline they honored my discount with not having a coupon because I mentioned I had received one in the mail the other store honored it. The workers also cared more about socializing with each other and worked very slowly on customers cars.
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clogger
Quick service.
Quick service.
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Yulanda S.
Fast and friendly staff
Fast and friendly staff
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Ms BB
Very good service and explanations from Darius.
Very good service and explanations from Darius.
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Mike Simpson
Customer care and over all knowledge of the care that my car needs . Darius did a fantastic job.
Customer care and over all knowledge of the care that my car needs . Darius did a fantastic job.
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Missy
The staff were very kind to me. I let them know I was on a tight budget and they were nice enough to offer me a coupon to use th ...
The staff were very kind to me. I let them know I was on a tight budget and they were nice enough to offer me a coupon to use the higher mileage oil that my car needed. I really appreciated there help. Very clear, polite communication.
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Bettie
got there to early they weren't open,had to wait.
got there to early they weren't open,had to wait.
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Patrick E.
The staff was very nice, respectful, and knowledgeable. The process was quick and the staff was thorough.
The staff was very nice, respectful, and knowledgeable. The process was quick and the staff was thorough.
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Mj3
I expect to receive high customer satisfaction and they gentlemen and lady there were fast, funny and respectful. I have to come ...
I expect to receive high customer satisfaction and they gentlemen and lady there were fast, funny and respectful. I have to come to this location because of that. Darius and a taller gentlemen with a ponytail are knowledgeable and very polite. Keep up the great job, everyone!
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Rena H
They keep my car operating in good running condition i feel safe in my car.
They keep my car operating in good running condition i feel safe in my car.
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Dave W.
I have used this Valvoline store many, many times in the past. Have become familiar with the manager, Matt, and as a result, ha ...
I have used this Valvoline store many, many times in the past. Have become familiar with the manager, Matt, and as a result, have come to trust and believe in him and his staff to do a complete and efficient service on my car. Many thanks to Matt, his folks, and to Valvoline!
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rick h
fRIENDLY. kNOW WHAT THEY'RE DOING.
fRIENDLY. kNOW WHAT THEY'RE DOING.
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Seth W.
Once I pulled into the garage the folks really took the time to make sure I was getting everything I needed to drive my car with ...
Once I pulled into the garage the folks really took the time to make sure I was getting everything I needed to drive my car with confidence. I love the way the team communicates. It's a good experience.
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Anonymous
Unlike visis to some of the other Valvoline stores, I did not feel pressured to buy additional services. As a matter of fact, ...
Unlike visis to some of the other Valvoline stores, I did not feel pressured to buy additional services. As a matter of fact, I asked about stuff on my vehicle and was reassued by my technician, Darius, that he had checked these items and everything was fine. He and his team were awesome and were able to check everything and ensure that my care will be road-worthy for an upcoming trip. Again, awesome team!
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Clarence B
The attendants were courteous and very professional and I was in and out in about 10 minutes. Great!
The attendants were courteous and very professional and I was in and out in about 10 minutes. Great!
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JH
Because my neighborhood store did not have the equipment to flush my radiator (it was not working properly), I had to go to a di ...
Because my neighborhood store did not have the equipment to flush my radiator (it was not working properly), I had to go to a different Valvoline. I will continue to use the one closer to my home
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Anonymous
Had no problems..quick n easy
Had no problems..quick n easy
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Baby
Pressure to upgrade
Pressure to upgrade
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MattyG
I'm just satisfied for the service y'all did a good job
I'm just satisfied for the service y'all did a good job
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Rick B
This particular location seems to know what they're doing and always have the 0-40 synthetic I need.
This particular location seems to know what they're doing and always have the 0-40 synthetic I need.
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Lovepink
Fast service. Very attentive to my car. And very professional as well.
Fast service. Very attentive to my car. And very professional as well.
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MikeT
Quick, fast and high quality service. In and out with no issues.
Quick, fast and high quality service. In and out with no issues.
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Deron
Great service and friendly staff
Great service and friendly staff
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Niece B.
Friendly but once I said no to a few service items he just automatically assumed that I didn't want my filters to be checked alt ...
Friendly but once I said no to a few service items he just automatically assumed that I didn't want my filters to be checked although, I wasn't going to buy a filter I still would have liked to see how dirty/clean the were.
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Big larry
Just satisfied
Just satisfied
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Will9975
They was fast and kind
They was fast and kind
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Londa F
Quick & great service
Quick & great service
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Esinn0214
They got my vehicle in and out and treated me very well
They got my vehicle in and out and treated me very well
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Chuck k
The service I received was very professional and they did very good job was very pleased by the experience and service I receive ...
The service I received was very professional and they did very good job was very pleased by the experience and service I received was very impressed and was engaged in conversation with the lead tech which made the time go by faster overall I did not have to wait long at all thank you very much for your service will be back again for my next Oil Change in three months
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Ira
They got me in and out
They got me in and out
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Anonymous
They do good work
They do good work
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Robert Suarez
They was very professional and polite and very knowledgeable about what they were doing.
They was very professional and polite and very knowledgeable about what they were doing.
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Bryan g
Just great service very friendly staff
Just great service very friendly staff
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Shirryl P.
The manager was responsible for leading my oil change and he was personal, friendly, knowledgeable, honest and shared valuable i ...
The manager was responsible for leading my oil change and he was personal, friendly, knowledgeable, honest and shared valuable information with me in regards to an issue with my battery that I was completely unaware of. He went above and beyond to offer assistance, suggestions, and was nice enough to bolt my license plate on for me. The entire staff was kind and the customer service experience was great!
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Staci B
The service was fast and there was no pressure to service other parts.
The service was fast and there was no pressure to service other parts.
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LadyCamry
No pressure for upselling
No pressure for upselling
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DONNIE W
I HAVE USED VALVOLLINE FOR THE LAST 6 YEARS AND I AM VERY SATIFIED WITH THE SERVICE THAT I RECIEVED
I HAVE USED VALVOLLINE FOR THE LAST 6 YEARS AND I AM VERY SATIFIED WITH THE SERVICE THAT I RECIEVED
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Ms_Maddie
Everyone is nice
Everyone is nice
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Ken
The convience of the service and the hours of operation fit my current schedule.
The convience of the service and the hours of operation fit my current schedule.
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Will.H
Quick, convenient, at a discount
Quick, convenient, at a discount
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Rose W
Love it
Love it
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Joan R
The two workers were fun to be with. They made me laugh.
The two workers were fun to be with. They made me laugh.
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medasi
Friendliness and quick service once inside.
Friendliness and quick service once inside.
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gramms
The service people were very knowledgeable, courteous, and friendly. Everything was explained as it was being done. This was the ...
The service people were very knowledgeable, courteous, and friendly. Everything was explained as it was being done. This was the first time I did not have to wait, but I've never minded the wait, because I received the same awesome service. Never a problem on between-oil-change visits. Will return to this VIOC shop! Thank you!
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Ruth H
Service was knowledgeable and quick
Service was knowledgeable and quick
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Anonamous
Because the employees is fast and friendly. Get you in & out.
Because the employees is fast and friendly. Get you in & out.
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C. Mobley
They stop working on my car to work on the car in the other lane. They did not show me the air filter. Not sure they checked it.
They stop working on my car to work on the car in the other lane. They did not show me the air filter. Not sure they checked it.
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Ms J
Quick service, friendly staff. Thank you
Quick service, friendly staff. Thank you
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no
IT WAS GOOD
IT WAS GOOD
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Mary C
Because all employees were polite & professional at all times... made sure I knew everything they were doing & let me know what ...
Because all employees were polite & professional at all times... made sure I knew everything they were doing & let me know what else needed to be done in order of importance
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Anonymous
Professional friendly employees. Answered all of my questions. Got me in and out quickly.
Professional friendly employees. Answered all of my questions. Got me in and out quickly.
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Carlos
I liked
I liked
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Bethanni
I was highly satisfied because I was told info I wasn't aware of before and they were very kind.
I was highly satisfied because I was told info I wasn't aware of before and they were very kind.
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D H.
I've been using valovine for yrs and the technician r alway skillful in knowing what I need. I would recommend valovine to anyo ...
I've been using valovine for yrs and the technician r alway skillful in knowing what I need. I would recommend valovine to anyone at anytime.
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Mary T
The staff at thia location is Great and they seem to care unlike other places I have been. This is why I always come to this Val ...
The staff at thia location is Great and they seem to care unlike other places I have been. This is why I always come to this Valvoline
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Jim Smith
The service is quick and orderly done and friendly and the price is not to high
The service is quick and orderly done and friendly and the price is not to high
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Dave W.
I have always been impressed with the expertise demonstrated by the personnel who work at this location. I don't know the manag ...
I have always been impressed with the expertise demonstrated by the personnel who work at this location. I don't know the manager personally, but he has been there on my last several visits and I am impressed by the manner in which he runs the operation. He is always right there working with and overseeing the efforts of those who work under him. Please thank him and his employees for me.
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J.Martin13
Very professional and straight to the point. Got in and out very quickly and got good advice on things that need to be worked on ...
Very professional and straight to the point. Got in and out very quickly and got good advice on things that need to be worked on withy vehicle.
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D-BO ENT.
In and out quickly
In and out quickly
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Soc
Everything I needed was don't fast & efficiently
Everything I needed was don't fast & efficiently
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CarolW
Employees are very helpful/knowledgeable. They perform at a fast but thorough pace. Have always left very satisfied after each ...
Employees are very helpful/knowledgeable. They perform at a fast but thorough pace. Have always left very satisfied after each visit.
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Kym H
Always keep me informed
Always keep me informed
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Agnes A.
Service was fast. I got their before the rush hour. Everyone was friendly seemed to work well together. Was glad to see a fe ...
Service was fast. I got their before the rush hour. Everyone was friendly seemed to work well together. Was glad to see a female working there. Girl Power! Will return when my sticker is due. Thank you Valvoline!! :)
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Ashley
The service didn't take long at all.
The service didn't take long at all.
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Ramiro
I really like how they changed the oil to my car and the transmission really quick at a really incredible price and i love how t ...
I really like how they changed the oil to my car and the transmission really quick at a really incredible price and i love how they were very respectful.next time i will make sure other come tho valvoline and i am for sure they will love it too.
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Paula J
I've been here plenty of times and the service is always friendly and fast.
I've been here plenty of times and the service is always friendly and fast.
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Ultimatefemale
Just overall friendly staff made the oil change go faster. Answered questions that I had and knowledgeable.
Just overall friendly staff made the oil change go faster. Answered questions that I had and knowledgeable.
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John D
Everyone was nice. Suggested things I needed.
Everyone was nice. Suggested things I needed.
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Happy but not happy
I had a air filter the last time i got my oil changed and they took it out and did not put it back in. So i had to pay for a new ...
I had a air filter the last time i got my oil changed and they took it out and did not put it back in. So i had to pay for a new one
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Anonymous
Fast friendly.kind built a trust on communication
Fast friendly.kind built a trust on communication
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Morgan
The customer service was great, the technicians were wonderful. The wait time was a little unusual. The price was a tad more tha ...
The customer service was great, the technicians were wonderful. The wait time was a little unusual. The price was a tad more than I typically pay for an oil change with no additional services.
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andrea
i was satisfied
i was satisfied
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Gina H.
The service was good work was done promptly the customer service was good as well
The service was good work was done promptly the customer service was good as well
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Anonymous
Very quick service.
Very quick service.
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dartanjansr@yahoo.com
Great place I love the prompt service
Great place I love the prompt service
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mlc
they not only change your oil but check light, tires wipers, fluids, filter and wipers.
they not only change your oil but check light, tires wipers, fluids, filter and wipers.
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MRJ
Great workers. Friendly personalitys. Knows there stuff.
Great workers. Friendly personalitys. Knows there stuff.
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Denita J
They always get me in fast and out fast. and I trust the product.
They always get me in fast and out fast. and I trust the product.
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Shay C.
The stuff was very fast and professional!
The stuff was very fast and professional!
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James S
It's good service and price farley decent
It's good service and price farley decent
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John F
Once I got in the bay it didn't take very long to complete oil change
Once I got in the bay it didn't take very long to complete oil change
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Blaugel
Your team did exactly what they are there for in an efficient manner. So many places lure you in with a cheap oil change and sim ...
Your team did exactly what they are there for in an efficient manner. So many places lure you in with a cheap oil change and simply pencil whip the items they are supposed to be checking. Very frustrating to pay for a service you don't get. For example, windshield washer fluid not being filled.
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Marcia
The representative to the time to explain everything to me and answer my questions.
The representative to the time to explain everything to me and answer my questions.
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Sherrir G
They didn't check all my fluids like the other valvoline do. They didn't check my tire pressure
They didn't check all my fluids like the other valvoline do. They didn't check my tire pressure
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Wan M
Good friendly staff
Good friendly staff
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Tlc
Staff was very friendly with the exception of no one coming to my car when I first arrived I got out of the car and went into th ...
Staff was very friendly with the exception of no one coming to my car when I first arrived I got out of the car and went into the waiting room only to find out I didn't have to get out of my car other than that exceptional service
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Morris G.
The wait was extremely longer than I was told that it would be . And i did feel slight pressure to purchase the synthetic oil ov ...
The wait was extremely longer than I was told that it would be . And i did feel slight pressure to purchase the synthetic oil ove conventional oil. But it didn't spoil my experience with the company
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BMILES87
MS. BRANDY WAS A VERY GREAT HELP. SHE HAS VERY GOOD CUSTOMER AND PEOPLE SKILLS. SHE MAKES SURE HER CUSTOMERS ARE WELL TAKING CAR ...
MS. BRANDY WAS A VERY GREAT HELP. SHE HAS VERY GOOD CUSTOMER AND PEOPLE SKILLS. SHE MAKES SURE HER CUSTOMERS ARE WELL TAKING CARE OF AND SHE GETS THE JOB DONE AND GET IT DONE RIGHT!
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Steve T
the price of 40 to 50 dollars is priced to high and this will evenntually ruin the business model and traffic,please reduce cost ...
the price of 40 to 50 dollars is priced to high and this will evenntually ruin the business model and traffic,please reduce cost as soon as possible
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Vee
Great customer service.Convient location.Your Tech's did not try to over sell me items - just what was really needed. Replaced l ...
Great customer service.Convient location.Your Tech's did not try to over sell me items - just what was really needed. Replaced lightbulb that was hard to get to - now turn signal works again.I am happy with my service.Nice feature topping off the fluids.I didn't need an appointment & your guys got me in within 15 minutes.Your price is higher than others but one can get in & out & back on the road. Send me coupons. Thanks.
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Barb S.
No wait time. No pressure. Very friendly service folks. Did as I ask.very polite.
No wait time. No pressure. Very friendly service folks. Did as I ask.very polite.
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Mr Simril
Quick and fast service
Quick and fast service
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Anonymous
I had a coupon for 19.99 oil change showed him on my phone and he told me it wasn't from the website.which it was.
I had a coupon for 19.99 oil change showed him on my phone and he told me it wasn't from the website.which it was.
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Rodney Harrison E
Because they said they can change my headlight and then when I come back they said they couldn't do it
Because they said they can change my headlight and then when I come back they said they couldn't do it
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gerald
very knowledgable very friendly good service will be back to this location again
very knowledgable very friendly good service will be back to this location again
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Anonymous
Because the guys are always friendly and helpful.
Because the guys are always friendly and helpful.
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cash
The only problem i have is the price. It's too high even with discount.
The only problem i have is the price. It's too high even with discount.
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TCox
Friendly staff and good service
Friendly staff and good service
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Sharon S.
The crew was very kind and caring regarding me and my car. They stressed t me to do better about the timing of my oil changes. T ...
The crew was very kind and caring regarding me and my car. They stressed t me to do better about the timing of my oil changes. They also let me know how I can save by using my email account. Plus I love the location because I am able to shop while they do my oil change so that wait isn't actually a wait for me. I will return for my regular oil change. Prayerfully I will do so on time!
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Reaper
The Mgr. Matt and his crew are efficient, friendly, and are good representatives of your company.
The Mgr. Matt and his crew are efficient, friendly, and are good representatives of your company.
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A.C.
The people were friendly and knowledgeable. It didn't take long to get my services done.
The people were friendly and knowledgeable. It didn't take long to get my services done.
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Anonymous
Sidali and Chris were extremely professional. I was promptly greeted with a smile. I was assured that I could pull into the bay ...
Sidali and Chris were extremely professional. I was promptly greeted with a smile. I was assured that I could pull into the bay as so as the person ahead of me completed their maintenance. quickly as possible.
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Jay
Had great talk with guys an like the way its team work
Had great talk with guys an like the way its team work
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Donald Obama
The workers were using foul language as if they was not in the business establishment. It was somewhat disgusting
The workers were using foul language as if they was not in the business establishment. It was somewhat disgusting
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Dave Wright
I was greeted as I arrived even though both bays were full. And the attendant told me the wait would be about 5 to 10 minutes. ...
I was greeted as I arrived even though both bays were full. And the attendant told me the wait would be about 5 to 10 minutes. That's exactly how long I waited and it is ok with me. I like the thoroughness with which the technicians do their work... Many thanks to all involved!
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Anonymous
Wait outside.
Wait outside.
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Rika
The minute my oil change was finished I made it 10 minutes away and it sound like it threw a rod check the oil it was empty and ...
The minute my oil change was finished I made it 10 minutes away and it sound like it threw a rod check the oil it was empty and I believe the Valvoline has forgot to put a part for a cap back on
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Ms. Virginia
I had to wait in line for a long time, the price is never the same when I go there. I didn't have a coupon like I normally do, b ...
I had to wait in line for a long time, the price is never the same when I go there. I didn't have a coupon like I normally do, but if I come all the time, then they should offer the discount. I didn't even get ask what type of oil I wanted for what I could afford.
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Anonymous
I had to ask one of the workers why he hadn't ask me about checking my oil filter and showing me. The worker not knowing that I ...
I had to ask one of the workers why he hadn't ask me about checking my oil filter and showing me. The worker not knowing that I had already asked another worker while in the waiting room the same question had said he was new and forgot. The other worker said he had already checked it but must have forgotten to show me which was an absolute lie...not even an oversite. I was disappointed and have to rethink about whether to com back. It makes me think I putting my car at risk with inexperienced service workers. The worker had also told me that he had no experience and had only been working there for a week. That did not make me feel confident in your company.
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Darla B
I was greeted upon arrival and was made aware that only one bay was open & decided to wait being everyone is always so friendly. ...
I was greeted upon arrival and was made aware that only one bay was open & decided to wait being everyone is always so friendly. Great customer service goes a long way.
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Ron B.
Everything was explained and the manager, Matt, was extremely knowledgeable and went the extra mile to ensure that I was satisfi ...
Everything was explained and the manager, Matt, was extremely knowledgeable and went the extra mile to ensure that I was satisfied
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Loretta H.
Ezra waited on us and was professional,courtesy and efficient. The Valvoline team made us feel like valued customers. We will re ...
Ezra waited on us and was professional,courtesy and efficient. The Valvoline team made us feel like valued customers. We will return again.
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Anonymous
Got there pulled in we got started, I pulled up my coupon, all services done, checked my lights , and other check points, showed ...
Got there pulled in we got started, I pulled up my coupon, all services done, checked my lights , and other check points, showed me my oil stick, and I was ready to go!
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3mossmom
Had to wait
Had to wait
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Belynda
I love everything about valvoliine I've been coming here for years and will continue coming back for years to come . With ever ...
I love everything about valvoliine I've been coming here for years and will continue coming back for years to come . With every vehicle I buy
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mrslick
great and quick service also friendly
great and quick service also friendly
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Mrs. Summer Logan
I am new to the city. It was my first time using your company. I will recommend you to family and friends going forward. I felt ...
I am new to the city. It was my first time using your company. I will recommend you to family and friends going forward. I felt very comfortable.
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Bucky
1st time I used Valvoline Center in years. Also 1st time for my Corvette. I was quickly put at ease.
1st time I used Valvoline Center in years. Also 1st time for my Corvette. I was quickly put at ease.
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D Dul
Met and exceeded my expectations
Met and exceeded my expectations
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Kim H
Nothing is perfect...But I was very happy with the service. No problems over all
Nothing is perfect...But I was very happy with the service. No problems over all
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BJ
i have been to this location many times. always good service, friendly staff. did not pressure me to use more expensive servi ...
i have been to this location many times. always good service, friendly staff. did not pressure me to use more expensive services.
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SyN
I was in and out quickly and experienced no problems or issues.
I was in and out quickly and experienced no problems or issues.
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Anonymous
Staff where very pleasent , and very knowledgeable Made the wait worth lt!
Staff where very pleasent , and very knowledgeable Made the wait worth lt!
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Anonymous
Cause my car drive like its brand new after I leave valvoline
Cause my car drive like its brand new after I leave valvoline
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Tsm447423
The staff was friendly, quick, also mentioned an issue with my car I wasn't aware of
The staff was friendly, quick, also mentioned an issue with my car I wasn't aware of
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Leaporter
The price and service offered doesnt match
The price and service offered doesnt match
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Anonymous
Great job and experiece
Great job and experiece
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Alicia C.
The staff is always polite, and smiling ..they know what they are doing
The staff is always polite, and smiling ..they know what they are doing
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proudmary
Everyone was very friendly and made sure my Van was checked out and answered all of my questions. They were ALL great.
Everyone was very friendly and made sure my Van was checked out and answered all of my questions. They were ALL great.
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Ms wright
I really like the kindness everybody were nice friendliness smile continue they were also me I will spread the word I really di ...
I really like the kindness everybody were nice friendliness smile continue they were also me I will spread the word I really did like that that's why I keep on coming back.😆
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GeorgeN
They have always treated me with respect and go over all the work they have performed and if anything else that I may need done.
They have always treated me with respect and go over all the work they have performed and if anything else that I may need done.
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Travis
Everything moved at the right and promptly fashion.
Everything moved at the right and promptly fashion.
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karene
Its great to have a place to get your oil changed so quickly, the staff were super friendly.
Its great to have a place to get your oil changed so quickly, the staff were super friendly.
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Becky P
Did not feel pressured to buy other things that are not neede yet.
Did not feel pressured to buy other things that are not neede yet.
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Anonymous
Friendly staff, moved quickly and effiently and regconized me by name after pulling my car up on the computer.
Friendly staff, moved quickly and effiently and regconized me by name after pulling my car up on the computer.
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Tony
They were great people me very informative
They were great people me very informative
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Anonymous
The guys are always so friendly and you get quality service in a swift timely manner.
The guys are always so friendly and you get quality service in a swift timely manner.
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c stone
good service
good service
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Anonymous
Received prompt attention and staff was very professional.
Received prompt attention and staff was very professional.
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JW
The tech seemed to be very knowledgeable and let me know the cost before service.
The tech seemed to be very knowledgeable and let me know the cost before service.
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Theresa S
The service was quick and the staff was professional
The service was quick and the staff was professional
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Ezra jr
Service was fast, but more importantly it was thorough.
Service was fast, but more importantly it was thorough.
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MoniqueJ
The crew was awesome
The crew was awesome
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E. G.
I love going here because it quick and simple. A oil change and I'm out the door.
I love going here because it quick and simple. A oil change and I'm out the door.
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Cherylgirl57
I was highly satisfied because this was my second visit. The first visit was with a friend. I had no wait. They had just finishe ...
I was highly satisfied because this was my second visit. The first visit was with a friend. I had no wait. They had just finished with a customer as I was pulling in. They suggested that I get a filter and wiper blades without any pressure. In addition, I was able to use my $8 coupon that I'd been saving. As a result of the friendly service that I experienced twice, it's a guarantee that I will be returning. Thanks!
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Linda H.
Well i would say because i had to wait outside thus time and the last time The last time i waited for 30 minutes at least I ...
Well i would say because i had to wait outside thus time and the last time The last time i waited for 30 minutes at least I was not too happy with tbat
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Rick B
Posted on Yelp: I had used Valvoline instant oil change before at another location. At that other location they never seem to ha ...
Posted on Yelp: I had used Valvoline instant oil change before at another location. At that other location they never seem to have the top synthetic oil which is recommended for my car. After leaving the other place I pulled in to this location was greeted by Matt who confirmed they have 0-40 synthetic. And after a short wait. Pulled into the bay and the team got to work like a race pit crew. I heard $8000 block in bay 2 and knew they were true gear heads! The other Tech Ezra looked up my information and it seems he and Matt knew as much about my car as I did (06 Dodge Magnum SRT8). Ezra went through the needed services and what I didn't need now. Said my belt looked newer so no need to change now. Got me out in about 20min with my whip running like a champ. Give these 2 guys a promotion and a raise!
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jerrydrlove
I drove up the block and realized that they did not reset my 'check engine' light, so I went around the block and pulled in and ...
I drove up the block and realized that they did not reset my 'check engine' light, so I went around the block and pulled in and the problem was resolved immediately. That's all.
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Diane G.
The friendly of the crew
The friendly of the crew
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Alexis M
They got me in out very quickly.
They got me in out very quickly.
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AmandaG
Service was thorough but also timely. The staff was clear about services being performed and answered my questions were respectf ...
Service was thorough but also timely. The staff was clear about services being performed and answered my questions were respectfully answered. They offered all the services they thought necessary for my vehicle, but were not pushy when I chose to save some replacements for another time. They were friendly and polite.
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Joeandtonya
The technicians are always so friendly and nice. I visit both locations and I am never disappointed.
The technicians are always so friendly and nice. I visit both locations and I am never disappointed.
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Reaper6GunServices
Fast,professional service.
Fast,professional service.
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Tasha1973
they did a great job.
they did a great job.
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D H
The the technician really knew what he was talking about. They were courteous and helpful at all times.
The the technician really knew what he was talking about. They were courteous and helpful at all times.
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Ty'ree
The people working that day were EXCITING! They really brighten my day. They had me laughing and smiling so much, as they joked ...
The people working that day were EXCITING! They really brighten my day. They had me laughing and smiling so much, as they joked around with each other. I appreciate the Assistant Manager for being professional and NOT trying to PRESSURE me into buying their products. She simply explained to me what I needed and allowed me to make my own decision, and she respected that! The other workers were awesome too. All were great! I think I will be going to this location from now on. I used to go to this location a lot in the past, but started going elsewhere. Since I was int he area, I decided to stop by and I'm glad I did. They are a FUN crew!
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Allgood 63
Everyone was so polite!
Everyone was so polite!
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pattycakes
service people are polite, knowledgeable and fast
service people are polite, knowledgeable and fast
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RubyJ
I was made feel very comfortable.
I was made feel very comfortable.
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TJENKINS
It was convienent and the wait wasn't long, the employee was knowledgeable about my car and told me more information about my ca ...
It was convienent and the wait wasn't long, the employee was knowledgeable about my car and told me more information about my car and maintenance
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Carol W
Staff were pleasant and very helpful, as always. And answered all questions I presented to them.
Staff were pleasant and very helpful, as always. And answered all questions I presented to them.
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Micmeister
The guys were fast, attentive, efficient and friendly.
The guys were fast, attentive, efficient and friendly.
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Anonymous
Because they were busy I never received notice that there was no oil on the dipstick...it was written on the paper. There were n ...
Because they were busy I never received notice that there was no oil on the dipstick...it was written on the paper. There were no recommended services even though I said something about differential fluid.
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john c.
price, employees, quality of products and service, speed of service!
price, employees, quality of products and service, speed of service!
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M.M.
The guys teamed up. Opened doors. greeted me politely
The guys teamed up. Opened doors. greeted me politely
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Terry H,
it was very timely.
it was very timely.
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Daddylos1
Good staff, good service. Very friendly.
Good staff, good service. Very friendly.
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DBurns
I have been using Valvoline Instant Oil Change services for many years and have yet to have a bad experience.
I have been using Valvoline Instant Oil Change services for many years and have yet to have a bad experience.
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Dee
Nice worker
Nice worker
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Dee
Staff was helpful and courteous. The coupon was a good to have for the service provided.
Staff was helpful and courteous. The coupon was a good to have for the service provided.
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Jean T.
I felt my visit was appreciated. I have patronized same location a few times and I was greeted by team like a returning should b ...
I felt my visit was appreciated. I have patronized same location a few times and I was greeted by team like a returning should be.....welcomed! I advised the team (as before), I'm ready to do a commercial and be the "Actual Customer"!
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Shively Customer
Service was prompt and personable
Service was prompt and personable
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LondaF
My 2nd vehicle servicing at this location along with my daughter who brings her car
My 2nd vehicle servicing at this location along with my daughter who brings her car
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Immacurvygirl
Staff was very friendly.
Staff was very friendly.
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Jacoby H
Had to wait along time
Had to wait along time
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George D
Quick and friendly
Quick and friendly
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Mitsubishi Joyful
CSR: Sidali was very knowledgeable about my Mitsubishi vehicle . He gave great feedback and was friendly while doing so. Adam w ...
CSR: Sidali was very knowledgeable about my Mitsubishi vehicle . He gave great feedback and was friendly while doing so. Adam was friendly while he assisted with my vehicle services .
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W. Wonka
The young man was very polite and did a thorough job.
The young man was very polite and did a thorough job.
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Kay Sow
Brandy and Chris were awesome!!!Very friendly and knowledgeable; I will continue to visit is location, 7th street in Louisville ...
Brandy and Chris were awesome!!!Very friendly and knowledgeable; I will continue to visit is location, 7th street in Louisville ky, every time I get my cat serviced.
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Mary C
Friendly & fast service
Friendly & fast service
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femalevet
the guy at the computer was not as nice as the last one was guess the one before spoiled me however the guys doing the work went ...
the guy at the computer was not as nice as the last one was guess the one before spoiled me however the guys doing the work went above and beyond
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Omar
Good staff friendly
Good staff friendly
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monica L
They check all fluids, lights, wipers, tire pressure even tho you're just ther for an oil change. They make sure everything is ...
They check all fluids, lights, wipers, tire pressure even tho you're just ther for an oil change. They make sure everything is in check before you leave. They have peoples skills and are very professional.
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Nelson J
That group of guys that work there have to be the nicest and knowledgeable group ever.
That group of guys that work there have to be the nicest and knowledgeable group ever.
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TILL WHITE
the auto techs were honest and dependable..
the auto techs were honest and dependable..
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Michael A.
I was highly satisfied because the service was very prompt, the people were courteous and appeared to know what they were doing. ...
I was highly satisfied because the service was very prompt, the people were courteous and appeared to know what they were doing. It is highly unlikely that I will return to this location, however, because I live in Cincinnati. I was getting an oil change for my late mother's car just before selling it. Her house is very close to this location in Louisville, so it was very handy. If the subject ever comes up when I'm in Louisville and talking with her former neighbors, I wouldn't hesitate to recommend this location.
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Londa
Brandy was very nice
Brandy was very nice
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PACKERS FAN
EVERYONE is ALWAYS FRIENDLY:) PROMPT SERVICE!
EVERYONE is ALWAYS FRIENDLY:) PROMPT SERVICE!
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big cat
nothing pacffic
nothing pacffic
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Anonymous
Every one was really nice & courteous. Explained in detail the service I was receiving.
Every one was really nice & courteous. Explained in detail the service I was receiving.
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BOOTYBEAR14
The workers was experienced in what had to be done,politics and communication was highly.
The workers was experienced in what had to be done,politics and communication was highly.
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Cheryl Girl 57
The whole staff worked as a team.
The whole staff worked as a team.
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adelfino
they were fast and nice
they were fast and nice
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TimC
Matt the manager has a good tight crew that know their jobs, he evidently knows what he is doing as well, a good representative ...
Matt the manager has a good tight crew that know their jobs, he evidently knows what he is doing as well, a good representative of your company.
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wayneo
fast, efficient, friendly and knowledge staff
fast, efficient, friendly and knowledge staff
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Anonymous
They did anot awesome job.Prices could be much lower.
They did anot awesome job.Prices could be much lower.
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AliceB
I've been to Valvoline before and was informed what was happening and results of equipment tests by Customer Service Rep. This d ...
I've been to Valvoline before and was informed what was happening and results of equipment tests by Customer Service Rep. This didn't happen at this location. I was just handed the sheet.
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joyce.b
Customer service excellent
Customer service excellent
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Monica C.
i was impressed at the amount of time that it took, which was only around 25 minutes at the most. This location was well staffed ...
i was impressed at the amount of time that it took, which was only around 25 minutes at the most. This location was well staffed and they were very professional and friendly. I do feel that the cost was a slight too high, but i would go back again. Especially if i have a coupon.
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john s
I was satisfied
I was satisfied
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Anonymous
The staff was very friendly and courteous
The staff was very friendly and courteous
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Stacy H
Very nice!
Very nice!
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Gwen M.
Soon as I pull in I was greeted, told what I wanted,everone was professional and I waited my turn, I was pleased with my servic ...
Soon as I pull in I was greeted, told what I wanted,everone was professional and I waited my turn, I was pleased with my services and the price.
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dodge78
Friendly, helpful staff.
Friendly, helpful staff.
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Jaylan Kyle
The customer service was point! The staff was very informative and personable. :)
The customer service was point! The staff was very informative and personable. :)
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Agnes A.
I was satisfied.
I was satisfied.
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Lissa M.
No pressure. Advised of days less traffic.
No pressure. Advised of days less traffic.
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G. M
They was very helpful and polite. He was explaining why he offered what he was offering and why I needed it for car and how oft ...
They was very helpful and polite. He was explaining why he offered what he was offering and why I needed it for car and how often I should take advantage of this item.
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cbo
When I pulled up and the gentleman asked what I wanted, I told him. I also said that is all I want, nothing else. He then asked ...
When I pulled up and the gentleman asked what I wanted, I told him. I also said that is all I want, nothing else. He then asked me 2 more times to buy other packages and that really was aggravating. I already told him what I wanted and nothing else. needs to learn to listen.
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Ccb
They were kind of slow and more worried about selling more packages.
They were kind of slow and more worried about selling more packages.
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Myra W
represwentative was nice and iwas treated with respect. They infored me of everything that was going on
represwentative was nice and iwas treated with respect. They infored me of everything that was going on
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Marie
I was satisfied. I did not like the fa
I was satisfied. I did not like the fa
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Mustafa
Service was great and good hospitality
Service was great and good hospitality
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Nat1
Workers were very friendly...knowledgeable, and answered all my conceens
Workers were very friendly...knowledgeable, and answered all my conceens
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Angelique E
The staff is always extremely friendly. The lady that was on the computer this time complimented my scarf and made small talk w ...
The staff is always extremely friendly. The lady that was on the computer this time complimented my scarf and made small talk with me while I waited. Every time I go to this Valvoline it is a good experience.
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irma w.
because they was friendly and explained everything to me ,about why I should have these things done.
because they was friendly and explained everything to me ,about why I should have these things done.
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Slick
High satisfaction would include receiving something free besides great service.
High satisfaction would include receiving something free besides great service.
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Ms. Jean T.
The group as a whole were friendly and willing to answer questions. The atmosphere among the group was very positive. The friend ...
The group as a whole were friendly and willing to answer questions. The atmosphere among the group was very positive. The friendly wave from the crew made me feel appreciated as the customer!
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Rocky B.
This Valvoline Instant Oil Change location is superb they have went the extra mile to make sure I left with a happy smile and a ...
This Valvoline Instant Oil Change location is superb they have went the extra mile to make sure I left with a happy smile and a happy vehicle. Those employees love there jobs and they work in synch with each other. Amazing facility and I wish it was bigger so they can accomodate more vehicles at one time. Adding 5 more bays would be a plus to this location (more than likely have to move locations).
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Richard H
no hard sell. saved me money cos i didn't need it changed yet, but still topped off all required. told me i need brakepads which ...
no hard sell. saved me money cos i didn't need it changed yet, but still topped off all required. told me i need brakepads which was very helpful
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Laketa S
Didn't have to wait a long time service was great
Didn't have to wait a long time service was great
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mhall
There is always room for improvement.
There is always room for improvement.
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Latasha
Everyone was nice and professional they did a super job
Everyone was nice and professional they did a super job
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Jeff B.
wait time
wait time
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hug256
We had two vesicles , 1 COUPON IT TOOK CARE OF BOTH OF THEM 1 IN THE FRONT and the other with the 15$ off of good oil !
We had two vesicles , 1 COUPON IT TOOK CARE OF BOTH OF THEM 1 IN THE FRONT and the other with the 15$ off of good oil !
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Mamared
They were fast, friendly and very courteous
They were fast, friendly and very courteous
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Melvina r
Excellent service
Excellent service
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BossMan502
Great customer care
Great customer care
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J.R.
My info from my other vehicle was in the computer and it made myvisit that much more quicker.
My info from my other vehicle was in the computer and it made myvisit that much more quicker.
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Cg
Cause a customer pulled in front of me as I waited before that customer and they still put me first and it was quick fast and ea ...
Cause a customer pulled in front of me as I waited before that customer and they still put me first and it was quick fast and easy friendly
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Terry H.
it was bitter cold outside and they came outside to greet me. They explained they would get my car in right away.
it was bitter cold outside and they came outside to greet me. They explained they would get my car in right away.
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DD
Fast Knowledgable courteous informative and accommodating with fluid top off and the replenishment.
Fast Knowledgable courteous informative and accommodating with fluid top off and the replenishment.
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Ron
Instant service
Instant service
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kw
Even though there was a wait before my car was serviced. The people was nice and friendly. Offered services but was not pressure ...
Even though there was a wait before my car was serviced. The people was nice and friendly. Offered services but was not pressured into having it done.
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Andrea T
Not really sure how knowledgeable some of the help was
Not really sure how knowledgeable some of the help was
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Sweethelmailou22
The service tech was very courageous and polite. He kept me informed on what was being done to my vehicle and asked if I wanted ...
The service tech was very courageous and polite. He kept me informed on what was being done to my vehicle and asked if I wanted anything changed or done to my vehicle before doing it. I trip at Valvoline was a pleasure.
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Vickie G
The service person kept me informed as to when I would be waited on. Very friendly and courteous.
The service person kept me informed as to when I would be waited on. Very friendly and courteous.
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Meddie
The knowledge of the Service Rep Leader and professionalism of staff.
The knowledge of the Service Rep Leader and professionalism of staff.
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Anonymous
I've always had a good experience at valvoline
I've always had a good experience at valvoline
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Robyn B.
Super friendly and excellent customer service! Very informational
Super friendly and excellent customer service! Very informational
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A VERY SATISFY REPEAT CUSTOMER
Because the employees and manger was so nice, answered all my questions and there was never any pressure. There were quite a few ...
Because the employees and manger was so nice, answered all my questions and there was never any pressure. There were quite a few customers but the team worked very well together and there wasn't any long wait JUST LIKE CLOCK WORK
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Terrie D
Staff were very friendly and knowledgable.
Staff were very friendly and knowledgable.
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Ladye73
It was fast, they checked more things on my car instead of just doing the oil change, they made recommendations on other parts o ...
It was fast, they checked more things on my car instead of just doing the oil change, they made recommendations on other parts of my car I should give attention to, they were nice, it was fast.
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Stacey
The only reason I was not highly satisfied was the wait time. I expect a wait and I know that walk in services are unpredictable ...
The only reason I was not highly satisfied was the wait time. I expect a wait and I know that walk in services are unpredictable but the wait was about 30 minutes or more. It was a nice, warm, sunny day in December so I couldn't expect less. Valvoline does a great job each time I visit so Thank you!!
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Tina I.
Friendly staff,Pront service
Friendly staff,Pront service
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Mimi
I pulled in about 3 minutes before they were supposed to close and they still changed my oil for me. They were very friendly an ...
I pulled in about 3 minutes before they were supposed to close and they still changed my oil for me. They were very friendly and didn't act like they were annoyed that I came so close to closing time. They were great, super friendly and very helpful!!!
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Anonymous
Great staff.friendly.fast.paid attention to my needs.
Great staff.friendly.fast.paid attention to my needs.
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Stacey n
Visit was fine. Friendly staff but prices are high.
Visit was fine. Friendly staff but prices are high.
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navy111570
Good service
Good service
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Mark in the red mustang
The crew here is amazing I'm very impressed Michael and the guys are amazing
The crew here is amazing I'm very impressed Michael and the guys are amazing
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Nikki.M
They were so friendly and it was super quick.
They were so friendly and it was super quick.
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dw
Fast service
Fast service
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Rocky
The crew are exceptional and made me feel special.
The crew are exceptional and made me feel special.
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DRS
They were courteous and friendly. And as far as I know the job was done correctly and it was time-saving.
They were courteous and friendly. And as far as I know the job was done correctly and it was time-saving.
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Michele N
Great Service!
Great Service!
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Anonymous
Initially, I dealt with a young man named Mike, who was very friendly, personable and interacting with ALL questions I had. He ...
Initially, I dealt with a young man named Mike, who was very friendly, personable and interacting with ALL questions I had. He fully explained the entire process, which took no longer than 15 minutes. I also interacted with Matt, who assisted in informing me how to remove the "oil change" notice from the dashboard screen. The entire crew worked together as a team informing each other as the process was being completed. I would gladly and always refer this Valvoline location to my friends and family. I wish other customer care locations would treat their customers like royalty and welcome me back upon leaving. Please commend this Shively Valvoline location on my behalf! Thank you SO much!!
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ROSS THE BOSS
THE PROFESSIONALISM
THE PROFESSIONALISM
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Connie W
Fast,friendly, and quality service provided by knowledge techinicians.
Fast,friendly, and quality service provided by knowledge techinicians.
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Brian D
I used to go there a few years ago and always was good to me but changed oil in my vehicles myself. Bought a newer car and need ...
I used to go there a few years ago and always was good to me but changed oil in my vehicles myself. Bought a newer car and need some one to change my oil so took it back to them.. Was also pleased with the service. Will keep going their now with this vehicle.
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Deborah W
Great!!!!
Great!!!!
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Carol M
Technicians are patient with questions I may have and let me know in advance future maintenance my vehicle may need.
Technicians are patient with questions I may have and let me know in advance future maintenance my vehicle may need.
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newbtrish
person was very nice and knowledgable
person was very nice and knowledgable
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Mozell Y.
I was highly satisfied with my visit. The team worked very well together and completed my visit in a very timely manner. They we ...
I was highly satisfied with my visit. The team worked very well together and completed my visit in a very timely manner. They were professional and treated me with excellent service. I usually get all of my oil changes at this location.
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Smiling customer
Fast and efficient
Fast and efficient
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tennchatta
First time at this location. Staff was very professional, courteous, and not high pressure. It made my first visit a pleasant ...
First time at this location. Staff was very professional, courteous, and not high pressure. It made my first visit a pleasant experience and I will not hesitate to visit this location again. I usually go to the S. Hurstbourne Lane location. Great job completed by this team at the 7th Street location.
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Hot4wheels
They didn't give me my regular ford discount. It was less than normal. I brought in two cars this week. Two different discounts. ...
They didn't give me my regular ford discount. It was less than normal. I brought in two cars this week. Two different discounts. New cut branch makes me feel uncomfortable.
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M.Drew
I was able to pull rite up and not get out of my car. Staff were very friendly and Prompt:)
I was able to pull rite up and not get out of my car. Staff were very friendly and Prompt:)
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Alan W.
Nice people. Knowledgeable. This comments relates to *this* location only. I almost didn't stop because of a prior experience ...
Nice people. Knowledgeable. This comments relates to *this* location only. I almost didn't stop because of a prior experience in Memphis.
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Tim C
Matt, the manager at this location, was off the day I had this service done. The way his folks handled themselves was outstandin ...
Matt, the manager at this location, was off the day I had this service done. The way his folks handled themselves was outstanding and showed that he is doing something right for your company in training his people to handle things as they did without his presence.
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CourtneyB1989
The employees are very nice & very knowledgeable about cars. I don't know too much & they are always willing & ready to explain ...
The employees are very nice & very knowledgeable about cars. I don't know too much & they are always willing & ready to explain it to me so I can understand better
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Tlaustin65
They got me right in, explained everything abs were very courteous and professional
They got me right in, explained everything abs were very courteous and professional
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dgp